Vizonix / Aviation / Toolbox / Sales & Marketing / Zingly agentic voice AI
Sales and marketing
Zingly agentic voice AI
Pegasus Airlines' innovation lab has invested in Zingly.ai and made it a design partner (LARA, October 20). The first guest service use case is live: the AI answers inbound calls in natural conversation, connects to Pegasus's existing systems to resolve the request during the call, and hands the caller to a human agent with the full conversation context when needed. The roadmap runs to mid-2027 and targets the top 10 guest service use cases, starting in Turkish.
Why it can make you money
Every call that ends with the change made, instead of a callback, saves agent time and keeps a booking or ancillary sale from walking away. The number to ask any voice AI vendor for is the share of calls resolved without a handoff, measured on your own top call types.
- Pricing
- Contact the vendor
- External link
- https://www.zingly.ai/
- Source
- https://www.laranews.net/pegasus-airlines-to-bring-agentic-voice-ai-to-guest-service/