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Sales and marketing
Wilbur AI charter assistant on Instagram (PrivateJet.com)
PrivateJet.com, a Miami charter broker, said on October 29 that travelers can now send a direct message to @PrivateJet on Instagram and use Wilbur, its AI charter assistant, without leaving the app. Travelers say where they want to go, how many are flying and what they need, and Wilbur recommends and compares aircraft, shows photos, evaluates routes and gives estimated charter rates; it also answers general questions about aircraft and the charter process. PrivateJet.com says the estimates draw on more than one million charter quotes in its internal data. Wilbur handles the early stage of a request, and the company's advisors take over when a traveler is ready to book. It is also available on PrivateJet.com.
Why it can make you money
Most charter leads go cold in the hours between the first question and the first price. An assistant that answers inside the app where the customer already is, with a realistic estimate, keeps the lead warm until a person can close it. If you sell charter, look at where your inquiries actually start, and make sure any AI estimate is clearly an estimate so it does not set a price your team cannot honor.
- Pricing
- Free for travelers; PrivateJet.com's own tool, not sold to other operators
- External link
- https://privatejet.com/wilbur/
- Source
- https://www.accessnewswire.com/newsroom/en/aerospace-and-defense/privatejet.com-brings-worlds-first-ai-private-jet-broker-assistant-wilbur-to-1243405